Estiq

Privacy Policy

Last updated: May 2026

Estiq ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website estiq.ee and use our AI services.

1. Information We Collect

A. Information You Provide

  • Account Data: Name, email address, and professional role (Agent, Developer, etc.) when you register or request a demo.
  • User Content: Property images you upload for AI processing.
  • Communications: Chat logs via Tawk.to and messages sent through contact forms.

B. Automated Data Collection

  • Usage Data: IP address, browser type, device info, and interaction logs.
  • Cookies: Data collected via Google Analytics 4 (GA4) and authentication sessions.

2. How We Use Your Information

We use your data to:

  • Provide AI Virtual Staging and Restyling services.
  • Process payments and manage subscription credits (Usage limits).
  • Analyze platform performance and prevent abuse.
  • Respond to customer support inquiries via chat or email.

3. Service Providers & Sub-Processors

We share necessary data with the following third-party providers to deliver our services:

  • NanoBanana API: Primary AI image generation processor. Uploaded images are temporarily stored and accessed via public URLs to facilitate processing.
  • Google Gemini (Vertex AI): Fallback AI image processor.
  • Google Analytics 4: Site traffic and usage analytics (ID: G-9GBE1GGXVG).
  • Tawk.to: Live customer support chat functionality.
  • Leaflet / OpenStreetMap: Map tiles delivery (Your IP address is visible to tile servers).

4. Cookie Policy

We use Google Consent Mode v2. By default, marketing and analytics cookies are denied. They are only activated if you click "Accept All" on our banner.

  • Strictly Necessary: Session cookies for login (`PHPSESSID`) and load balancing.
  • Analytics: Google Analytics cookies (`_ga`) to understand user behavior.
  • Functionality: Preferences (e.g., your cookie consent choice).

5. Data Retention

Images: Source images uploaded for processing are temporarily stored. Generated images are retained in your user history according to your account tier.

Personal Data: Retained as long as your account is active or as required by law.

6. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

  • Access, correct, or delete your personal data.
  • Object to processing based on legitimate interests.
  • Withdraw consent for cookies at any time.

To exercise these rights, please contact us at [email protected].

7. Contact Us

For privacy-related inquiries, please contact us: